Reporting Issues

The Food Bank of the Golden Crescent (FBGC) believes in conducting business with the utmost honesty and integrity. To ensure and maintain this standard, we partner with Ethics Point, a service which provides individuals at all levels in the organization and in the community with tools and information to review and resolve issues with the Food Bank's policies. Employees, agencies, and volunteers can confidentially and anonymously submit reports to Ethics Point for resolution. Please remember that all reports are received in good faith that the reporting party is acting in the best interest of the Food Bank's mission. We work hard to ensure that everyone involved with our organization holds themselves to the highest ethical standard. If you feel that you have an issue to report, please follow the steps below to submit a report.

Our Commitment
The success of FBGC is dependent on the trust and confidence we earn from our employees, agencies, volunteers and the community. We gain credibility by adhering to our commitments, displaying honesty and integrity and reaching company goal through honorable conduct.

We all deserve to work in an environment where we are treated with dignity and respect. FBGC is committed to creating such an environment because it brings out the full potential in each of us, which, in turn, contributes directly to fulfilling our mission and serving those in need.

FBGC is an equal employment opportunity organization and is committed to providing a workplace that is free of discrimination of all types and from abusive, offensive or harassing behavior. 

At FBGC everyone should feel comfortable to share his or her concerns, particularly with respect to ethics issues. Directors, managers, and supervisors have the responsibility to create an open and supportive environment where employees feel comfortable raising such questions. We all benefit tremendously when employees exercise their power to prevent to prevent mistakes or wrongdoing by asking the right questions at the right times.

In accordance with our Whistle Blower Non-Harassment Policy, FBGC will investigate all instances of questionable or unethical behavior. In every instance where improper behavior is found to have occurred, the company will take appropriate action. We will not tolerate retaliation against individuals who raise genuine ethics concerns in good faith.

Our Reporting Process
Below is our reporting process to be used for problems or ethical issues. This process is backed up with the option to report the problem in confidence to our third party agency EthicsPoint.

Before using the EthicsPoint reporting service, please consider using FBGC’s open door policy by bringing your concern or concerns to the following individuals – first by following these steps:

  1. Talk to your immediate Supervisor or Manager. 

  2. Contact the President/CEO - Robin Cadle by email at

  3. Contact EthicsPoint or dial (888) 203-2870. 

To report an ethical violation over the phone, call:
1-866-ETHICS-P (866-384-4277) 

To report an ethical violation via the web, go to: and click “Make a report” or “Report Follow Up”.

Looking for Ways to Give?

FBGC's newly redesigned webpage includes information on supporting your local Food Bank through giving. 

Hours of Operation


8:00 am - 5:00 pm

8:00 am - 3:00 pm

Volunteer Opportunities

Saturdays (2nd & 4th) from 8:00 am to noon (individuals or groups). Groups can also schedule on weekday evenings or after 1:00 pm on Saturday. *Special Events may be held on weekends. 


3809 E. Rio Grande Street

Victoria, Texas 77901

The Food Bank of the Golden Crescent is a 501 (c)(3) non-profit recognized by the IRS.  Member of Feeding America (FA) and Feeding Texas. Authorized distribution point for US Department of Agriculture (USDA) Commodities Program. 


Privacy Statement

The Food Bank of the Golden Crescent (FBGC) is registered as a 501(c)(3) non-profit organization. Contributions are tax-deductible to the extent permitted by law.  Our tax identification number is 74-2534561.  FBGC believes in conducting business with the utmost honesty and integrity.  Ethics Point allows FBGC to uphold these principles by acting as a tool for community members, including Food Bank staff, to submit confidential reports, suggestions, or complaints to a third party who helps FBGC administration resolve issues while maintaining professional standards.  Visit FBGC’s Donor Privacy Code and Privacy Policy.


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